So as an ID we have come across a certain situation. Here is the problem at hand:
In an effort to improve its poor safety record, a biodiesel manufacturing plant needs a series of safety training modules. These stand-alone modules must illustrate best practices on how to safely operate the many pieces of heavy machinery on the plant floor. The modules should involve step-by-step processes and the method of delivery needs to be available to all shifts at the plant. As well, the shift supervisors want to be sure the employees are engaged and can demonstrate their learning from the modules.
In this situation it looks like there are two important parts: a training piece that is available anytime to accommodate all the workers no matter what shift and a way to ensure that all the workers have effectively learned the information they need to know.
As far as the matter of the training goes I believe that there are a couple different options, but I am going to choose to go with streaming video. Video combines multiple input methods in combination to promote learning and knowledge transfer. By merging pictures, movement, text, animation, graphics and sound together, the student has more control of the learning (Greenberg & Zanetis, 2012). Streaming video can also hold the attention of the student, fit various learning styles and can act as reinforcement to learning (Cofield, 2002). This is important because the larger the corporation the more employees you have to train and that is going to being forth many different learners. Many companies have found success by streaming video. For example Cisco Systems experienced high growth and had to explore creative ways to “rapidly and affordably manage” their staff. (“Streaming Video Case Study: How Cisco Uses Streaming Video for Worldwide Corporate Events and Training”, n.d., n.p.) They chose a combination of live broadcasting and video on demand. The benefits listed for the use of streaming video by Cisco were as follows: increased learning, improved rate of absorption, augmented content retention, productivity enhancements, increased information availability and convenient access , and cost avoidance. (“Streaming Video Case Study: How Cisco Uses Streaming Video for Worldwide Corporate Events and Training”, n.d.) The following is a snapshot of a table of benefits found in this case study.
This website has a full write up of the results that Cisco had when using streaming video for their trainings. http://www.cisco.com/web/about/ciscoitatwork/unified_comm/streaming_video_corporate_events_web.html
As you can see this biodiesel plant would be able to solve their problem of needing to do intensive training of their many different employees. Using video streaming would not only save them money but it would also allow for the trainings to happen at any time the employee was available.
Now on to the second problem, the supervisors need a way to see what their employees have learned. There are many different online resources that could satisfy this need and it really just depends on what the company is looking for. There are free options like Survey Monkey (www.surveymonkey.com) that could work but I was not quite sure if the informality of it would be a great fit for a large corporation so I did some digging. I found a few things but EduBrite really stuck out to me. It has the abilities to train, assess, and collaborate so this product can also take care of the training that needs to be done as well if the company found it to be a better fit than the video streaming. EduBrite’s website states , “Corporations need learning solutions for their employees, customers and partners and EduBrite enterprise solutions can satisfy their needs. EduBrite's unique capabilities support both internal and external training needs, so if you are a product company and want to start online trainings for your customers and partners, EduBrite can be a great fit. HR/Compliance departments can use the EduBrite platform to power their trainings & assessments.” (“EduBrite”, n.d.).
When looking through the testimonial page I found that EduBrite would certainly be a useful tool for the situation that the biodiesel manufacturing plant is in. Take a look:
"At Kestrel, we have geographically dispersed IT development teams. We needed a global solution, which allows training and testing developers anytime anywhere. EduBrite is the right solution for us because it makes quiz creation, exam management and reporting very intuitive and easy to use. We have integrated the exam delivery in Confluence using Gilly, which allows users to appear in exams without requiring to sign in to a different application"
Paul Goodling | Senior Director of Training and Education | Kestrel -- Boeing Defense, Space & Security (“EduBrite” n.d.)
"We use Edubrite to perform periodic assessments for our staff after they have been trained on individual work roles as well as documenting compliance with required education such as HIPPA, OSHA etc. This excellent product saves a great deal of time and ensures that our team knows their stuff. Customer support is personalized and responsive, and the application looks like it can be tailored to any industry. "
Jitander Dudee | Medical Vision (“EduBrite”, n.d.)
Obviously there are many different options for this biodiesel company; I have just simply narrowed it down to my thoughts. I think video streaming is a great option and has shown to be very successful in training and saving money. EduBrite can be a useful resource as it can train and assess using the same program. As stated before it really just depends on what the company is looking for and above all what it can afford. In utilizing this combination of technology tools for these training needs, offers a more abstract form of learning to occur, which is a more efficient use of resources available, in addition to learning occurring in an environment with fewer distractions (Simonson et al., 2012)
Resources
Cofield, J. L. (2002). An assessment of streaming video in web-based instruction. Presented at the annual meeting of the Mid-South Educational Research Association,
Chattanooga, TN. Retrieved from
http://www.eric.ed.gov/ERICWebPortal/search/detailmini.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=ED471348&ERICExtSearch_SearchType_0=no&accno=ED471348
EduBrite. (n.d.) Retrieved from
http://www.edubrite.com/oltpublish/theme-eb-www/cms.do
Greenberg, A. D. and Zanetis, J. (2012, March). The impact of broadcast and streaming video in education. Retrieved from
http://www.cisco.com/web/strategy/docs/education/ciscovideowp.pdf
Simonson, M., Smaldino, S., Albright, M., & Zvacek, S. (2012). Teaching and learning at a distance: Foundations of distance education (5th ed.) Boston, MA: Pearson.
Streaming Video Case Study: How Cisco Uses Streaming Video for Worldwide Corporate Events and Training. (n.d) In Cisco. Retrived from
http://www.cisco.com/web/about/ciscoitatwork/unified_comm/streaming_video_corporate_events_web.html